Privacy Policy for NewsFirst

1) Summary

NewsFirst collects limited data to:

• provide account features (if you create an account),
• understand how the app is used,
• improve performance and reliability,
• prevent abuse and keep the service secure.

We do not sell personal information.

2) Information we collect

We collect the following categories of information. Some is provided by you, and some is collected automatically from your device or generated by your use of the app.

A) Email Address

What: your email address.
Collected when: you create an account, sign in, or otherwise provide it to us.
Used for: account access, authentication, account support, and essential service messages (for example security notices).

B) User ID

What: a unique identifier associated with your account or app installation (for example an internal user ID).
Collected when: you sign up, sign in, or use the app.
Used for: linking your settings and preferences, securing accounts, preventing abuse, and associating usage events with the same user in a pseudonymous way.

C) Product Interaction

What: actions you take inside the app, for example:

• topics you follow or unfollow,
• articles you open, save, hide, share, or mark as read,
• notification interactions (opened or dismissed),
• feature usage such as search and filters.

Collected when: you use the app.
Used for: providing features, improving recommendations and ordering, and product improvement.

D) Other Usage Data

What: general usage signals such as:

• app sessions,
• screen views and navigation,
• approximate timestamps of activity.

Collected when: you use the app.
Used for: measuring feature adoption, understanding usage patterns, improving usability.

E) Performance Data

What: performance measurements such as:

• app launch time,
• responsiveness and latency,
• failure rates of specific operations,
• network request timings (often in aggregated form).

Collected when: you use the app.
Used for: maintaining performance, identifying bottlenecks, improving stability.

F) Other Diagnostic Data

What: diagnostic data such as:

• crash logs,
• error logs,
• device and app context needed to debug (for example device model, OS version, app version, language and region settings).

Collected when: crashes or errors occur, or when device diagnostics are enabled.
Used for: debugging, reliability improvements, and preventing repeated errors.

G) Coarse Location

What: approximate location such as country, region, or city-level signals. This can be derived from your device settings or network information (for example IP-based approximation), depending on your configuration.

We do not collect precise GPS location unless we introduce a feature that requires it and you explicitly consent.

Used for: localisation, showing region relevant content, service security (for example unusual activity detection), and aggregated analytics.

3) How we use your information

We use the information described above to:

• provide and operate NewsFirst (core app functionality),
• create and manage accounts (if you use account features),
• personalise and improve your experience (for example feed relevance and topic handling),
• monitor, debug, and improve performance and reliability,
• protect against fraud, abuse, and security incidents,
• comply with legal obligations and enforce our terms.

4) Tracking and advertising

NewsFirst is not designed for cross-app advertising tracking.

We do not use email addresses for cross-app tracking for advertising purposes.

We do not sell personal information.

If we introduce advertising, attribution, retargeting, or similar tracking in the future, we will update this policy and provide any required choices and notices.

5) How we share your information

We may share information in the following circumstances:

A) Service providers

We use third-party service providers to help operate NewsFirst (for example hosting, databases, analytics, crash reporting, and email delivery). They may process information on our behalf only to provide their services, and must provide the same or equal protection of user data as described in this Privacy Policy. This requirement applies to third-party partners and any parent, subsidiary, or related entity with access to user data.

B) Legal and safety

We may disclose information if we believe it is reasonably necessary to:

• comply with a legal obligation or lawful request,
• protect the security and integrity of NewsFirst,
• enforce our terms and policies,
• protect the rights, property, or safety of users, the public, or our business.

C) Business transfers

If we are involved in a merger, acquisition, financing, reorganisation, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.

6) Legal bases for processing (UK GDPR and EU GDPR)

If you are in the UK or EEA, we process information under these legal bases:

• Contract: to provide the service you request (for example accounts and core features).
• Legitimate interests: to improve NewsFirst, maintain reliability, measure usage, and keep the service secure, balanced against your rights.
• Legal obligation: where we must comply with applicable laws.
• Consent: where required for specific optional features (for example any future precise location feature or marketing opt-in).

7) Data retention

We keep information only as long as necessary for the purposes described:

• Account data (email, user ID): retained while your account is active. If you delete your account, we delete or anonymise it without undue delay and at the latest within one month of receipt of your request (or, if later, within one month of receiving information needed to verify your identity). Where permitted by law, this period may be extended by up to two further months for complex requests or a high volume of requests, and we will notify you within one month of receipt of your request with the reason for any extension.
• Diagnostics and performance logs: retained for a limited period, typically 30 to 180 days, to investigate issues and improve reliability.
• Usage and interaction data: may be retained in aggregated or pseudonymised form for product improvement. We aim to minimise retention of data that directly identifies you.

8) Your choices and rights

A) In-app and device choices

• You can choose not to provide certain information, but some features may not work (for example account features without an email).
• You can control some permissions and diagnostics in your device settings.

B) UK/EEA rights

Depending on your location, you may have rights to:

• access your information,
• correct inaccurate information,
• delete your information,
• object to or restrict certain processing,
• data portability,
• withdraw consent where processing is based on consent.

To exercise these rights, contact support@getnewsfirst.app. We may ask you to verify your identity.

You also have the right to lodge a complaint with your local data protection authority (for example the UK Information Commissioner's Office).

9) International data transfers

Our service providers may process information outside the UK or EEA (for example in the United States). Where required, we use appropriate safeguards designed to protect international transfers.

10) Security

We use reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, disclosure, alteration, or destruction. No system is completely secure, but we work to reduce risk and respond to issues quickly.

11) Children's privacy

NewsFirst is not intended for children under 13 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe a child has provided information, contact support@getnewsfirst.app and we will take appropriate steps to delete it.

12) Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice within the app or by other appropriate means. The "Effective date" above shows when this policy was last updated.

13) Contact us

If you have questions or requests about privacy, contact:

Email: support@getnewsfirst.app
Address: 2 The Marsh, Weston, Newbury, Berkshire, RG208JB
Company: Stewart Innovation Ltd